TERMS AND CONDITIONS

1. Contract Price – Defined: St. Lucia Office Collect Price is the Price for the ordered products to be collected from the Company’s office at Massade, Gros Islet. Customer acknowledges the Company is a supplier of goods and is not acting as the Customer's architect, engineer, contractor, or installer (unless otherwise arranged for installation). All references to the Company refer to Dragon Q Inc (hereinafter “the Company”). The following terms and conditions shall apply to any and all sales between the Company and the Customer and shall not be waived, modified or amended without the express written consent of the Company's President. All orders are subject to approval and acceptance by the Company.
2. Specifications and Compliance: The specifications as detailed in this Contract and Sales Order shall be governed in all instances, including, but not limited to, where the related drawings indicate a specification or addition to the contrary. The Customer, evidenced by signing the Sales Order, accepts this provision and is solely responsible for the accuracy of the specifications as detailed in this contract. That is, it is the sole responsibility of the Customer to verify the specifications as contained in this Contract unless where the measurements are taken by the Company’s representative, it shall be the Company’s responsibility to ensure the accuracy of the measurements. Conformity and any non-conformity shall be interpreted in favor of the specifications in this contract.
3. Payment and Delivery: Fifty Percent (50%) of the contract price is required to be paid by Customer with cash or cheque payable to the Company or its assigns as deposit at time of purchase. Any balance due on the purchase price shall be paid by Customer upon the Company’s notification on order collect from its outlet in Massade, Gros Islet, St. Lucia. The factory manufacturing process will be completed within SIX (6) WEEKS-EIGHT (8) WEEKS from the day the down payment is made. As the Customer has agreed to a consolidated container shipment, shipment will be arranged as soon as the sufficient shipping volume is achieved. The Company shall act in good faith and make all efforts to coordinate and expedite the shipping.
4. Delay: The Company will exercise good faith in working toward requested delivery dates. If any of the following events occur, the Company shall not be held responsible for delay. The events are:
· a) Customer, its agents or employees, notifies The Company to place the order on “hold” until further notice;
· b) Customer delays payment of balance due upon The Company’s notification;
· c) Shipment delay or cancellation resulted from natural disaster, extreme weather or reasons beyond the Company’s control.
5. Limited Warranty: The Company warrants only that its products are free from defects in materials and workmanship on the date of collection from its St. Lucia office. The Company's obligations under this warranty shall be limited to repairing or replacing (but no dismantling and installing) such products which prove to be defective within one (1) year from the date of the original delivery from the Company, provided, however, Customer has performed maintenance for the general upkeep of the product. Any products repaired or replaced shall be subject to warranty only for the remainder of the time applicable to the original warranty period. The Company shall determine, in its sole discretion, whether correction of any defect or failure under this warranty shall be by repair or replacement. Dragon Products Warranty has stated in details about the policy, which is attached to Sales Order.
6. Cancellation: In the event of cancellation, Customer agrees to pay the Company for any and all costs and damages occasioned by the cancellation hereof.
7. Goods Collection: All goods ordered ARE TO BE COLLECTED NOT LATER THAN 30 days from the day when the goods-available-for-collect notification is given to Customer. EC$10 per piece will be charged daily on the uncollected goods if the storage exceeds 30 days; if the storage exceeds 60 days and despite THREE notices for collections from the Company in the form of phone call, email or correspondence, the uncollected goods will be disposed of by the Company and no refund will be made to Customer; the Company however reserves the right to recover the balance of the Sales Order from the Customer.
8. Force Majeure: The Company shall not be liable to Customer for liquidated damages, back charges or loss of use to Customer arising out of any delay or any other reason in carrying out this Agreement. Under no circumstances shall the Company be liable in any way to Customer, building owner or any other party for delays, failure in performance, or loss or damage due to force majeure conditions including, without limitation: fire; flood; epidemics; quarantine; lightening; strike; embargo; explosion; power surge or failure; acts of God; war; labour or employment disputes; civil disturbances; acts of civil or military authority; inability to secure materials, fuel, products or transportation facilities; acts or omissions of suppliers; or any other causes beyond The Company's reasonable control, whether or not similar to the foregoing.
9. Separability Provisions: Each provision of this Contract shall be considered separable and if for any reason any provision or provisions hereof are determined to be invalid and contrary to any existing or future law, such invalidity shall not impair the operation of or affect those portions of this Contract which are valid.
0. Entire Agreement: These Terms and Conditions, the scope of work stated on the face of this Sales Order as well as the Company's Invoice including their respective terms and conditions contain the total agreement of the parties and all agreements relating to the purchase and sale of the product entered into prior to or contemporaneously with the execution of this Contract are excluded whether oral or in writing.
 

I have read and understood and agree with the terms and conditions above.

Dragon Q Inc, Massade, Gros Islet, St. Lucia Tel: 758-450-2668 Email: sludragonwindows@gmail.com